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Exceptions and exclusions of our return policy

See Exceptions and Exclusions listed below.

Damaged Items and Shortage Claims: Any damaged or missing items must be reported within 24 hours of delivery. If damaged upon arrival, you have the right to refuse the order. Call our Customer Service Dept 0086-755-27803655 to report damages and obtain a return authorization number.
Exchange Products: Exchange only on retail clearance priced merchandise within 10 days. No further price adjustments..

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